Identified - WebTMA (includeing iServiceDesk) is experiencing intermittent performance degradation or unavailability. The vendor is actively engaged with Microsoft to resolve. Staff using WebTMA may experience the following:
• 502 Page displays
• Inability to login
• TMA access dropping and coming back
• TMA windows freezing
Start Time - Thursday, August 22, 12:00 PM
Workarounds - Wait a few minutes, refresh your browser and try your operation again.
Aug 23, 2024 - 08:44 CDT
• 502 Page displays
• Inability to login
• TMA access dropping and coming back
• TMA windows freezing
Start Time - Thursday, August 22, 12:00 PM
Workarounds - Wait a few minutes, refresh your browser and try your operation again.
Aug 23, 2024 - 08:44 CDT
Campus Solutions
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Operational
Canvas
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Operational
Cherwell ITSM
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Operational
Cognos Reporting
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Operational
Credit Card Payment Processing
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Operational
Help.IllinoisState.edu
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Operational
Housing and Dining Portal
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Operational
iPeople
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Operational
My.IllinoisState.edu
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Operational
Network Connectivity
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Operational
Network Drives & File Storage
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Operational
Office 365 (Email, OneDrive, & Other Apps)
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Operational
Phishing Notifications
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Operational
Redbird Card
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Operational
Telephone and Voice
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Operational
ULID Account Management
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Operational
uPrint Student Printing
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Operational
Other IT Services
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Operational
IT Unit Notifications
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Operational
College of Applied Science and Technology
Operational
College of Arts and Sciences
Operational
College of Business
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update to Central Login Page
Nov 22, 2024 00:00 - Nov 26, 2024 00:00 CST
Later this month, the Illinois State University Central Login page will be refreshed with a new look. Along with a facelift, the design will better support mobile functionality, accessibility needs, and greater security in front of services that store sensitive information. Expect to see this upgrade after Friday, November 22.
Action required
The way you log in using Central Login will change with this update. Instead of how you currently log in with your Username/ULID, you will now need to enter your full Illinois State University email address and then click the "Next" button in order to enter your password.
Getting Help
If you have questions or require technical assistance, you may submit a Help Ticket, or contact the Technology Support Center at (309) 438-HELP (4357) or by email at SupportCenter@IllinoisState.edu. For more information about Central Login and the upcoming changes, see the Central Login knowledge base article.
Posted on Nov 13, 2024 - 14:47 CST
Action required
The way you log in using Central Login will change with this update. Instead of how you currently log in with your Username/ULID, you will now need to enter your full Illinois State University email address and then click the "Next" button in order to enter your password.
Getting Help
If you have questions or require technical assistance, you may submit a Help Ticket, or contact the Technology Support Center at (309) 438-HELP (4357) or by email at SupportCenter@IllinoisState.edu. For more information about Central Login and the upcoming changes, see the Central Login knowledge base article.
The above graphic shows the current Central Login page and the new look with a red arrow pointing to the new version. The main difference is in the old version there are entries for your Username (ULID) and a password, while in the new version, you'll enter your email (ULID@ilstu.edu) then click "Next.
Posted on Nov 13, 2024 - 14:47 CST
Old Union Wireless Network Maintenance
Nov 25, 2024 08:30-16:00 CST
The wireless network at the Old Union will be unavailable or in a degraded state during the following maintenance window. The wired network will continue to function normally.
Start Time - Monday, November 25, 8:30 AM
End Time - Monday, November 25, 4:00 PM
Workarounds - No workarounds will be available.
Posted on Nov 19, 2024 - 13:20 CST
Start Time - Monday, November 25, 8:30 AM
End Time - Monday, November 25, 4:00 PM
Workarounds - No workarounds will be available.
Posted on Nov 19, 2024 - 13:20 CST
Julian Hall Basement Network Maintenance
Nov 25, 2024 11:00-12:00 CST
Network maintenance is scheduled for the Julian Hall Basement. All network services will be unavailable for the duration of the maintenance window.
Start Time - Monday, November 25, 11:00 AM
End Time - Monday, November 25, 12:00 PM
Workarounds - No workarounds will be available.
Posted on Nov 19, 2024 - 13:04 CST
Start Time - Monday, November 25, 11:00 AM
End Time - Monday, November 25, 12:00 PM
Workarounds - No workarounds will be available.
Posted on Nov 19, 2024 - 13:04 CST
Internet Service Provider Maintenance
Nov 25, 2024 16:30-17:30 CST
Internet Service Provider Maintenance is scheduled. Ipeople and Campus Solutions may be unavailable or degraded during portions of the maintenance window.
Start Time - Monday, November 25, 4:30 PM
End Time - Monday, November 25, 5:30 PM
Workarounds - No workarounds will be available.
Posted on Nov 19, 2024 - 13:05 CST
Start Time - Monday, November 25, 4:30 PM
End Time - Monday, November 25, 5:30 PM
Workarounds - No workarounds will be available.
Posted on Nov 19, 2024 - 13:05 CST
State Farm Hall of Business Wireless Network Maintenance
Nov 26, 2024 08:30-15:30 CST
The wireless network at the State Farm Hall of Business will be unavailable or in a degraded state during the following maintenance window. The wired network will continue to function normally.
Start Time - Tuesday, November 26, 8:30 AM
End Time - Tuesday, November 26, 4:00 PM
Workarounds - No workarounds will be available.
Posted on Nov 19, 2024 - 13:19 CST
Start Time - Tuesday, November 26, 8:30 AM
End Time - Tuesday, November 26, 4:00 PM
Workarounds - No workarounds will be available.
Posted on Nov 19, 2024 - 13:19 CST
College of Arts and Sciences I.T. Services Maintenance
Dec 18, 2024 08:00 - Dec 20, 2024 17:00 CST
During the maintenance window students, faculty, and staff will be unable to access various College of Arts & Sciences I.T. (CAS-IT) services such as CAS-IT managed server shares, printers, license servers, and websites.
A full list of impacted services and potential workarounds can be found at College of Arts and Sciences I.T. Services Maintenance.
Start Time - Wednesday, December 18, 8:00 AM
End Time - Friday, December 20, 5:00 PM
Posted on Oct 29, 2024 - 11:53 CDT
A full list of impacted services and potential workarounds can be found at College of Arts and Sciences I.T. Services Maintenance.
Start Time - Wednesday, December 18, 8:00 AM
End Time - Friday, December 20, 5:00 PM
Posted on Oct 29, 2024 - 11:53 CDT
Campus Solutions Maintenance
Dec 21, 2024 02:30-05:30 CST
Update -
We will be undergoing scheduled maintenance during this time.
Mar 12, 2024 - 10:48 CDT
Mar 12, 2024 - 10:48 CDT
Scheduled -
Campus Solutions and iPeople/HCM services will be unavailable during the maintenance window. Impacted services will include:
• Campus Solutions (CS.IllinoisState)
• Student Center
• Faculty Center
• Class Schedules/To Do List/Hold will not display correctly on the My.IllinoisState portal
• iPeople (HCM.IllinoisState)
• Timesheet Entry
• Employee Self Service
Start Time - Saturday, December 21, 2:30 AM
End Time - Saturday, December 21, 5:30 AM
Workarounds - No workarounds will be available.
Mar 12, 2024 - 10:31 CDT
• Campus Solutions (CS.IllinoisState)
• Student Center
• Faculty Center
• Class Schedules/To Do List/Hold will not display correctly on the My.IllinoisState portal
• iPeople (HCM.IllinoisState)
• Timesheet Entry
• Employee Self Service
Start Time - Saturday, December 21, 2:30 AM
End Time - Saturday, December 21, 5:30 AM
Workarounds - No workarounds will be available.
Mar 12, 2024 - 10:31 CDT